Returns & Exchanges

At Katana, we stand behind the craftsmanship of our fashion pieces and offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to ensure your shopping experience is as sharp and seamless as our designs.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.